Photocopiers are essential in most workplaces, but they’re not without their quirks. Whether you’re printing a few pages or running off hundreds of copies, problems can bring productivity to a halt. Here are the five most common issues users face, and what you can do about them.
1. Paper Jams
Nothing ruins a workflow like a paper jam. This common issue can be caused by overloaded trays, improperly aligned, creased, or damp paper.
Quick Fix: Remove jammed paper carefully, check tray settings, and ensure you’re using the correct paper size and type.
2. Streaks or Lines on Prints
If your documents are coming out with strange lines or smudges, the culprit is often the scanner glass being dirty, or debris in the machine which can be removed using the cleaning sticks. These are usually located inside the front door of the copier. Please call our team for guidance or alternatively, view our video our “How To” videos where we demonstrate the process.
Quick Fix: Clean the glass and use the cleaning sticks (if applicable) to remove any dust or debris in the machine. If problems persist, it may be time for maintenance.
3. Low-Quality Prints
Faded text, blurry images, or uneven shading can undermine the professionalism of your documents.
Quick Fix: Make sure your print settings match your document requirements. Check toner levels and clean internal parts with cleaning sticks.
4. Error Codes or Warning Messages
Modern photocopiers are smart, but sometimes that means they throw cryptic error codes your way.
Quick Fix: Refer to the user manual or contact your service provider. Don’t ignore error messages as they can be early warnings of larger issues. Rectifying them early is our goal.
5. Connectivity or Network Problems
In a digital-first office, your photocopier is likely part of your network. Scanning to email or cloud folders is great, when it works.
Quick Fix: Check your network connections and ensure software is updated. If scanning fails, confirm server settings and firewall permissions. Through our team and your IT provider, we will work to find the issue and offer a solution to the issue.
Most photocopier issues are preventable with regular maintenance and training. Partnering with a trusted service provider means less downtime, lower frustration, and higher efficiency. Need help keeping your devices running smoothly? Let’s talk about how we can support your office’s productivity.
